Transition of Consular Services in UAE
The Indian Embassy in Abu Dhabi has announced a significant change in the provision of consular services in the United Arab Emirates. As of July 22, 2026, Al Hind Tours & Travels has been appointed as the new operator for Indian passport, visa, and attestation services across the UAE. This transition will centralize these functions through 16 designated Indian consular application centres, effectively removing these services from the Indian Embassy in Abu Dhabi and the Consulate General of India in Dubai.
Booking and Appointment System
Applicants seeking to utilize these services must now secure appointments through the official website, consularsevainuae.com. The system is designed to facilitate the booking process by releasing available slots at 9 AM and 9 PM each day. To ensure a smooth experience, applicants are advised to carefully fill out their information and select the appropriate service category. It is important to note that entry to the Indian Consular Application Centers (ICACs) is strictly regulated, with access granted only 15 minutes prior to the scheduled appointment.
Operational Hours and Service Charges
The operational hours for all ICACs have been set from 8 AM to 6 PM, allowing ample time for processing the anticipated high volume of applications. In addition to the revised Government of India fees applicable from July 1, 2026, a service charge of AED 19, inclusive of VAT, will be levied by the service provider, Al Hind Tours & Travels LLC. This fee encompasses a range of supplementary services, such as form assistance, document typing, and domestic courier services, ensuring a comprehensive package for applicants.
Walk-In Services for Specific Applications
Certain categories of applications, including Tatkal Passports, services for newborns, Emergency Certificates (EC), and senior citizens (aged 60 and above), are available on a walk-in basis at all ICACs. These services operate on a first-come, first-served principle, providing flexibility for applicants who require urgent processing.
Comprehensive List of ICAC Locations
The 16 designated locations across the UAE include:
- Al Danah: Al Ghaith Tower, 1205 Hamdan Bin Mohammed Street, Abu Dhabi
- Musaffah: Capital Mall, Mohammed Bin Zayed City, Abu Dhabi
- Al Reem: Wafra Square Offices, Al Reem Island, Abu Dhabi
- Al Ain: Abdullah Bin Dhahir Al Muhairi St, Al Khibeesi, Abu Dhabi
- Madinat Zayed Al Dhafra: Bldg No. 55, Madinat Zayed, Abu Dhabi
- Ghayath, Al Dhafra: Ghayathi Mall, Abu Dhabi
- Bur Dubai: UW Mall Al Mankhool, Dubai
- Dubai Investment Park-I: Bayan, Dubai
- Al Majaz, Sharjah: Bell Rashid Towers, Sharjah
- Indian Association, Sharjah: Al Estiqlal St, Sharjah
- Ajman: Indian Association Ajman, Ajman
- Umm Al Quwain: Indian Association, Umm Al-Quwain
- Ras Al Khaimah: Indian Relief Committee, Ras Al Khaimah
- Fujairah: Indian Social Club, Fujairah
- Kalba, Sharjah: Indian Social & Cultural Club, Sharjah
- Khor Fakkan, Sharjah: Bridi 670 Zarouni Building, Sharjah
Impact and Expectations
This strategic move to outsource services aims to streamline the process for Indian nationals in the UAE, providing a more efficient and accessible framework for managing essential documentation. The collaboration with Al Hind Tours & Travels is expected to enhance service delivery and reduce processing times, ensuring that applicants receive timely assistance.
For further details on service fees and government charges, individuals are encouraged to visit the official consular services website, where comprehensive information is available.
